What is visitor management and why do I need it?

Visitors are an important part of any business operations. Customers, potential customers, prospective employees, vendors, and service providers all want access to your business. Ever increasing security requirements, along with demands by image-conscious management for faster visitor registration and more professional-looking badging systems make visitor management more challenging than ever. At the same time, visitor tracking and reporting are compromised by a lack of true real-time system integration. Visitors must be carefully verified, screened, and badged while security maintains a steady flow of visitor traffic.


 

Visitor management systems improve communication between employees and lobby staff, eliminating the awkwardness of lobby visitors standing around for long periods. In turn, this enables lobby staff to better focus on greeting your customers and suppliers, personalizing their experience and improving company image in the process.


 

Hospitals and clinics can be extremely hectic places. The staff has many duties, only one of which is screening and admitting visitors. The paperwork load of conforming with such patient privacy regulations like HIPAA on tracking visitors can be a burden. Nurses and administrators are already busy. Visitor management systems can automate a large part of the visitor process, allowing staff more time for patient care.

 

Visitor management has a common goal across all platforms: to let you know who your visitors are. The visitor management solutions we offer are centered on PassagePoint™, a software program from STOPware. PassagePoint™ has the ability to track visitor history, reference automatic downloads of government watch lists, and create professional badges quickly from web registration or scans of personal ID´s.

Running your business can be a puzzle. Let Oak Tree Data supply some of the pieces!