Q: My printed cards have off-colored lines or steaks in them.

A: The print intensity may be set too high for your image, causing the print ribbon to stretch and wrinkle. Reduce the Dye-Sub Intensity setting within the Image Color tab of the printer driver by moving the value 5-10pts down.

This may also be caused by an improper internal printer setting. Check the Image Darkness value, and verify it matches the factory default value given on the settings label on the printer's rear or bottom panel.

(Information on how to change these settings is available in the printer User Manual.)