Q: My ribbon broke! Do I need to buy another one?

A: No. The ribbon can be easily repaired so that you can continue to use it. Just follow the instructions below.

First, carefully note how the ribbon is on the spools in the printer, and remove the spools from the printer. Then start by making a clean cut on both ends of the ribbon with scissors. Using a small piece of clear adhesive tape, tape the ribbon onto the take-up spool. Next, wind the ribbon on the take-up spool enough so there is one full wind around the spool. Now replace the ribbon in the printer, being sure not to unwind any ribbon from the take-up spool.

If the ribbon continues to break, it may indicate a larger problem; check question 12 or contact tech support.